The fourth Quarter of the 2017 Scott Byers report sees Volvo Trucks maintain its rankings in numerous areas of the Scott Byers report.
“We are very proud of maintaining the top spot in the industry but also very humble, we know that maintaining the number one spot will be much more difficult than getting there. We are ready to put in the hard work to make this a reality,” says Volvo Group Southern Africa President, Torbjorn Christensson.
“Quality management is built in from start till the end and is what creates the efficiency, uptime, safety and comfort you experience when owning a Volvo Truck,” adds Christensson.
Volvo Trucks has reached the highest recorded score ever for the parts and service segments. “This really is a combined effort by all relevant departments and our services network. We have worked hard in getting our service capacity and parts supply to this level, but we are not complacent and will continue to strive to deliver the best services to maximise our customer’s uptime and profitability”, concludes Aftermarket Director, Theunis Eloff.