Supply chain skills boost

Three South African candidates have achieved record Certified Supply Chain Professional (CSCP) scores.

Jenny Froome, general manager of SAPICS – exclusive sub-Saharan Africa channel partner of US-based APICS, which provides supply chain management education and certification programmes – says the CSCP is a global certification for supply chain professionals. Salome Posthumus, Frances Hedding and Orestes Peristeris achieved CSCP certification with a score of 333.

“According to our records, this is the highest score anyone has achieved for CSCP in South Africa. We have had one candidate achieve 331 in 2010 and two candidates achieving 331 in 2014.”

The CSCP course provides a holistic view of the entire supply chain. CSCP certification shows in detail how a true focus on the customer is critical to growing a business and its market share.

Posthumus says, “The biggest realisation I came to is that the customer really should drive all decisions within a business. The biggest change I will make to the way I work is to continually ask what value my actions give to the customer. If an action doesn’t add value, it’s time to adjust the process.”

Sections of the course highlight the responsibility of supply chain professionals in helping business to work towards environmental sustainability and social responsibility. Hedding says, “It is within the ability of supply chain professionals to drive innovative thinking and form solutions in line with sustainable development. Technological developments have made available incredible tools that we can use for this purpose. Technology applied correctly creates opportunities for changing the way that businesses operate in ways that weren’t possible before.”

Froome says that CSCP certified professionals have an increased awareness of how the complexities of the supply chain are interconnected. “They understand that supply chain management in the true sense is more than procurement, more than logistics, more than operations management. It is all of these and more. This awareness creates the ability to advise business leaders with confidence on ways to increase revenue, decrease costs and waste, and keep customers happy.”

According to Peristeris, most valuable was reading and learning the entire body of knowledge of supply chain management and operations in one course. “Even though I have completed a masters in logistics management, I found the coursework to be highly relevant and up to date. After completing the course and passing the exam, I see the value in having an international certification which recognises and certifies my knowledge and expertise in the field of supply chain.”

Froome continues: “The Certified Supply Chain Professional has a good overview of the subject matter in the overall certification material. South African companies benefiting from the skills of their CSCPs include Sasol, Resolve, Pick n Pay, GSK Healthcare, Polyoak Packaging, Distell, Value Logistics and Industrial Logistic Systems, to name a few.”