FAW Harrismith clocks up 100 units

FAW Harrismith has delivered its 100th FAW truck, the first of FAW’s southern African representatives to sell this many units through a single FAW franchised dealership.
Jianyu Hao, CEO of FAW Vehicle Manufacturers South Africa, says this exceptional milestone by a single dealer marks an evolution among the FAW representatives across southern Africa. “Our representative sales and service dealers are passionate about our brand and are certainly advancing their skills, knowledge and ability to compete with other established commercial vehicle retailers,” he says.
“FAW Vehicle Manufacturers South Africa thanks the customer, VKB, for its their faith in the brand and congratulates the dealership team for exceptional resilience in a tough market, as well as its commitment to excellent customer service.”
Juan Wiggill, dealer principal at FAW Harrismith, credits his 26-person staff complement with the achievement. “We all have a passion for the brand and are dedicated to customer services, whether on the sales or the after-sales service and maintenance side. Whatever our team of staff do, they know exactly what to do and how best to do it. They always display friendliness and express interest in each customer’s business. The key asset to any good dealership is good, well-trained staff with the right attitude.”
VKB’s latest FAW fleet addition is a FAW 28.380FT. Bryan Boshoff, VKB logistics manager, says that not only are their FAW vehicles giving them very good fuel consumption figures, but also lowering total cost of operation while providing “great value for money”.
Boshoff says the FAW Harrismith dealership provides VKB exceptional service, maintenance and parts support for its entire FAW fleet, which includes the FAW 7.130 (4-tonne), the newer FAW 8.140 (5-tonne) and a number of FAW 28.330 (13,5-tonne) units.
“FAW Harrismith is an outstanding transport partner. Juan Wiggill has gone ‘over and above’ expectations, especially when he loaned me a FAW truck while mine was in for repair, just so that I’d have no downtime on my own transport contracts.”
VKB has a fleet of 60 trucks and 400 LCVs to deliver general goods, flour and fertiliser, among others, across the entire country. “Downtime is a critical element when it comes to my own service delivery, so it’s great to have a truck partner who understands this and the effect it has on my business,” says Boshoff.
FAW Harrismith was Best FAW Dealer of the Year in 2014.